At Qosmotera, every Pillow Bag is made to order, ensuring each piece is crafted with care, precision, and purpose. Because of this intentional production process, we are unable to accept returns or exchanges.

We encourage thoughtful purchases, and our pre-order model supports a sustainable approach to fashion by reducing overproduction and waste. By ordering, you are helping us stay true to our commitment to creating fewer, better things.

While we do not accept returns, we understand that unforeseen issues can arise. If your Pillow Bag arrives damaged or defective, please reach out to us at info@qosmotera.com within 7 days of delivery. Include your order number and photos of the issue, and we will work with you to resolve the matter promptly.

Thank you for supporting a more intentional, sustainable approach to design. We’re here to ensure your experience is as smooth and satisfying as possible.

If you have any questions about your order or delivery, feel free to reach out to us at info@qosmotera.com. We’re here to help and ensure your experience is as seamless as possible.

Thank you for supporting a more mindful way of creating and consuming. Your patience and commitment to this process make all the difference.